FAQ General Questions:
1. I'm looking for a camera system that can be installed in
my car.
2. What are the wattage requirements for your CLDVR-04M
unit?
3. Why are your cameras considered high resolution/
Professional grade and what is the resolution of a normal TV,
VCR, and DVD player?
4. What is your return policy?
5. Do you sell a device that will record telephone
conversations?
6. Do you sell a device (like a scanner) that will allow
me to monitor cordless or cellular telephone calls?
7. What is the meaning of compression rate and the term
frame per second?
8. Do you provide drop shipping?
1. I'm looking for a camera system that can be installed
in my car.
Claricoms CLDVR-04M is a 4 channels, stand alone mobile Digital
video security system -
2. What are the wattage requirements for your CLDVR-04M
DVR unit?
CLDVR-04M DVR unit uses a power supply similar to a standard DC
10~28V power input.
3. Why are your cameras considered high
resolution/ Professional grade and what is the resolution of a
normal TV, VCR, and DVD player?
Many of our cameras have 420 horizontal lines of resolution for
black and white and 380 horizontal lines of resolution for
Colour and that is considered professional grade for CCTV
equipment. You can also obtain some cameras with higher
resolution (up to 600 lines in B/W).
---IN COMPARISON---
A normal TV broadcast has 330 lines of resolution and that is
generally the maximum resolution for most TV sets. Many of the
new flat screen TV sets have higher resolution in order to
accommodate DVD, SVHS, and Laserdisc playback.
4. What is your return policy?
If you are not completely satisfied with your purchase
(Except******), please contact us within 21 days of receipt of
shipment for an exchange. Returned/ exchanged merchandise
shipped back to Claricom will not be accepted without a Returned
Merchandise Authorization (RMA) number. All returns may be
subject to a restocking fee of 15 percent. Returns totaling
greater than $3,500 shall be subject to a 20% restocking fee.
Credit card purchases are subject to an additional 5 percent
restocking fee. Shipping charges and custom or special orders
are nonrefundable. All packages shipped back to Claricom must be
in original condition, contain all original packaging materials,
shall be shipped insured , and must clearly display given RMA
number on the exterior of the packaging. If returned merchandise
is found to be damaged, tampered with, or otherwise not in a
resalable condition, package shall be returned to purchaser at
additional expense.
5. Do you sell a device that will record telephone
conversations?
We do not currently sell phone recorders. We used to sell analog
(cassette tape) recorders and we are in the process of replacing
them with digital recorders. Please check our website for
updates.
6. Do you sell a device (like a scanner) that will allow
me to monitor cordless or cellular telephone calls?
NO we do not sell this type of equipment. Please do not contact
us regarding this type of equipment.
7. What is the meaning of compression rate and the term
frame per second?
Compression rate deals with video size, bit rate, and pixels per
second present in the saved video clip.
The frame rate is the number of frames or images that are
projected or displayed per second on the screen. The
professional frame rate for motion pictures is 24 frames per
second and, for television, 30 frames per second (in the U.S.).
8. Do you provide drop shipping?
We will only ship to an address listed with your credit card
company. This can be the billing or alternate shipping address.
*For more information regarding alternate shipping addresses
please contact your credit card company customer service dept.
The phone number is generally located on the backside of the
card.
*For FAQ's on
Wired Camera's click here.
