Warranty Information
Unless specifically specified, all equipment is warranted against
manufacturing defects. Length of warranty varies depending upon
make and model. All product warranty lengths are stated on product
sheets, and our catalog.
Defects caused by misuse, abuse, negligence, accidents,
modifications, tampering, and unauthorized repairs are not covered
by warranty. Within the warranty period, Claricom, will at it's
discretion repair or replace the product(s) without charge.
Return Goods Authorization Policy
Please note our return policy for defective products. Our
objective is to keep costs at a minimum for both us, and our
customers. It is important that these procedures are followed.
All product returns will require an RGA number to accompany
their return, or they will not be accepted at our warehouse. You
can request an RGA number via fax, phone, email, or our online RGA
application. Please indicate the quantity and items to be
returned. Depending on your location, you will be instructed on
where to ship the RGA defective units. A form will accompany the
RGA, please complete the form and send it with the defective
products.
Upon receiving the units, we will either ship you replacement
products, or issue credit for the products.
You are responsible for the costs to ship the units to us. Any
charges that are incurred by Claricom that are associated to us
receiving the product, as a result from Courier Freight charges,
or Customs Duties & Taxes, etc… will be charged back to the
customer.
If you have any concerns please contact us first. This will
avoid any unnecessary expenses, and make the whole process much
simpler.
Legality of Products
It is the responsibility of the Purchaser, not Claricom, or any
employee of said company, to determine and comply with all
federal, state, and local laws and regulations in regard to the
purchase, possession and use of all products offered by Claricom.
Purchaser assumes all liability or damage resulting from the use,
misuse or unlawful use of any products offered. By placing an
order, the Purchaser agrees that all products will be used in a
legal and lawful manner in accordance with all applicable federal,
state and local laws.
Legal Disclaimer
The information contained on this site is provided for general
informational purposes, as a convenience for our customers and as
a public service. The materials are not a substitute for obtaining
advice from a qualified professional. Consult a qualified
representative of Claricom, with any questions or current
information on any given product or service. Claricom is not
engaging in any legal or professional services by placing these
general informational materials on this web site.
Claricom makes no representations or warranties about the
accuracy or completeness of the information contained on this Web
site. Information on this Web site may contain inaccuracies or
errors. Information may be changed or updated without notice.
Claricom has no obligation to update information presented on this
Web site, so information contained herein may be out of date at
any given time. Claricom may also make improvements and/or changes
in the products and/or programs described in this information at
any time without notice. Any links provided to other server sites
are offered as a matter of convenience. Claricom does not control
or otherwise have responsibility for the owners of or participants
in those sites, unless expressly stated.
All content, including but not restricted to all photographs,
graphics, and text, contained within this website has been
copyrighted. Claricom grants all visitors permission to print a
copy of the information contained herein for personal use only.
However, you shall not reproduce or distribute the text,
photographs or graphics to others or substantially copy the
information to your own server, or link to this Web site, without
prior written permission of Claricom. You may request permission
by sending us an e-mail at admin@claricomusa.com.